FAQ

• What causes data loss?
• How does data recovery happen?
• What is the success rate of data recovery?
• Is there anything I can do to recover my data?
• What is the data recovery confidentiality policy?
• Do you recover laptop hard drives?
• What types of media can you recover data from?
• Can you recover data if I’ve had a virus attack?

perform data recovery:

• Crashed Hard Drive Recovery
• Accidental Deletion Recovery
• Accidental Formatting Recovery
• Failed RAID Server Recovery
• Failed External Storage Device Recovery
• Flash Drive & Camera Card Recovery
• CD & DVD Recovery
• Magnetic Tape Recovery

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Some valuable tips

Don’t keep trying to recover data or reboot the PC or Server, yourself! Sometimes you can do more damage this way.
Contact us as soon as you think the data is lost.
This could be simply that you have deleted a file or folder from the Recycle bin (double delete) or that the PC is ‘blue-screen’.
This means, it won’t load up.
The work we carry out is at a physical level, on the disk and by-passes the operating system, which is why we say that sometimes, you can do more damage by carrying on trying to recover files etc.

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