It usually happens on a Friday afternoon!
You know you shouldn’t have clicked Cancel. You know that wasn’t the file you wanted to delete! But it’s too late!
There’s no UNDO-DELETE key!!
We can Help!
We cover Disasters and potential disasters, 24×7, so even if everyone else is going home, you can call us!
It maybe something more serious! A disk failure! OMG! My data! what am I going to do now?
We can Help!
We can recover data from hard drives and tape backups, often restoring them to another PC, if yours needs attention.
Real Life scenario …
Someone who wasn’t a customer, but is now, contacted us to see if we could help them.
They had a Server which had Raid2 disks (this means if you have a disk failure, there is another copy on the other disk and doesn’t affect your data), and a disk had failed. However, no messaging had been setup by the then, support company.
At some stage, a second disk failed !!!. Guess what happened next? The Server wouldn’t load.
No problem! They took DAT tape backups, daily. Only, they had reported that the backups weren’t working properly as they required more than one tape. Apparently, Exchange had grown too big. Trouble was, no-one had done anything about it! The company had reported it, but the support company hadn’t done anything about it.
The Backup tapes were sent to another company to see if they could recover any partial data, but no!
Unfortunately, even we could not recover the data from the disk as it was mirrored and it needed BOTH disks.
The outcome was a happy(ish) one. We put the company in touch with an Admin company who supplied some typists who reinstated much of the data, but at one stage, the owner of the company said to us, that he didn’t think he could carry on the business.
HE THOUGHT THAT WAS THE END OF HIS BUSINESS!!
Now, we provide a hosted server service to the customer, with full backups and disaster recovery solutions for him.
DON’T MAKE THE SAME MISTAKE!
IT IS A NIGHTMARE WE WOULDN’T WISH ON ANYONE!
Call us now for your FREE Data Risk Assessment, on 0116 412 0049.